Products
Is it designed for everyone?
Yes, SYLYS™ products are designed for everyone from 6 years old.
How long can a pencil last me?
In general, the life of our pencils is about 1 month.
The delivery
How long does delivery take?
A standard delivery takes on average 2 to 5 working days to arrive at your home with Colissimo.
Can I track the delivery?
Yes, 2 days after your order, you will automatically receive a tracking number. The latter can be inserted on our package tracking page accessible here.
If I am not satisfied, can I return my order?
Yes, a 14-day money-back guarantee is offered for all orders on sylys.fr :)
Still questions?
Do not hesitate to contact us if you still have questions. We would be happy to answer you :)